Member Assistant for associations
Your members have questions at 10:30 PM. Give them answers.
A branded assistant that knows your website, documents, benefits and events. Members ask by voice or text, in their own language, any time. When they need a service your partners provide, it connects them.
We read your public pages and build a working assistant in about a minute. Free, no account, no commitment.
Built and supported in New England by a founder with an enterprise software background at Oracle, Cisco WebEx and Nuance. You work directly with the person who builds your assistant.
70+
languages
24/7
voice and text
2–3 weeks
to go live
Done for you
You don’t build anything. We hand you a working assistant.
1
Send us your website
Plus any member guides, benefit PDFs or FAQs. We build a live demo from your public content before you commit.
2
We brand and tune it
Your name, colors and voice. We set up partner routing and test it against the questions your staff hears most.
3
Members start asking
On your website or member portal. You see what members ask, what’s missing and which partner leads came in.
Non-dues revenue
A member asks about insurance. Your partner gets a warm lead.
When a question matches a service one of your partners provides, the assistant answers it, then offers to connect the member. If they say yes, the lead goes straight to that partner with the question they asked, and your association gets a record of every one.
Member asks about health insurance, payroll, workers’ comp or any topic you map to a partner.
Assistant answers first, then offers your endorsed partner. Nothing is shared without the member’s consent.
Lead is delivered to the partner by email and included in your sponsor reporting.
Always current
Your website changes. Your assistant keeps up.
The assistant rechecks your website and published materials on a schedule. New pages are added, changed ones are refreshed, and removed ones stop being used. Nobody on your staff has to retrain anything.
New events and announcements picked up automatically
Outdated pages retired, so old dates don’t resurface
Daily sync on enterprise deployments
Includes Auto-Update: we keep your assistant current.
Monday, 9:02 AM
You publish: “2027 Annual Conference registration is now open.”
Monday night
The assistant detects the new page and updates what it knows.
Tuesday, 7:45 AM
When can I register for the 2027 conference?
Registration is open now. You can sign up on the conference page.
Source: yourassociation.org/conference, updated Monday
Answers your association can stand behind.
Only your content
Answers come from your approved website and documents, not the open internet.
Knows when to hand off
When it isn’t sure, it says so and points the member to your staff.
Encrypted and private
Encrypted in transit and at rest. Member data is never sold or shared. DPAs for enterprise deployments.
Consent-based leads
Nothing goes to a partner unless the member asks for it. No ads, ever.
Pricing
One assistant, fully managed.
You’re not buying software to configure. We build it, keep it current and support it. Custom deployment that scales with your membership size.
Standard deployment
from$500/ month
Plus a small setup fee based on your content
Branded Member Assistant on your website
Trained on your complete content library
Voice and text in 70+ languages, automatic
Lead capture and partner routing
Dedicated onboarding and setup
Priority support
Book a DemoLarge associations or enterprise needs? Contact us for custom pricing
Common questions
How does it stay updated?
Your assistant checks your association’s website and published materials on a regular schedule and updates its knowledge. No manual retraining. Enterprise deployments include daily auto-sync.
How do partners receive leads?
By email when a member opts in, with their contact details and the question they asked. You choose which topics route to which partner.
Is our member data secure?
Yes. Conversations are encrypted in transit and at rest. We never sell or share member data. For enterprise deployments we execute formal Data Processing Agreements.
Can it be branded to our association?
Yes. Your name, your colors, your domain. Members never see videopop.pro branding unless you want them to.
How long does setup take?
Most associations are live within two to three weeks, depending on how much content there is to organize. Simple deployments can go live in a few days.
What languages does it support?
Over 70, detected automatically. A member writing in Spanish gets a response in Spanish. No configuration needed.
See what your members would ask.
Send us your website address. We’ll build a working Member Assistant from your public content and send you a link, free and with no commitment.
We read your public pages and build a working assistant in about a minute. Free, no account, no commitment.